It could be a call, email, or by filling out the contact form on our website—this first connection is a time for our team to introduce ourselves and learn more about you and your needs.

Sometimes, the phone consultation is our first introduction to a client. If you reach out via email or the web, we give you a call to really understand the details of your project. We want to learn as much as possible about your company, your role, and what you need from your flooring. What’s working? How can we improve your employees’ everyday lives? We can suggest products and solutions based on this conversation and schedule an on-site estimate to nail down the specifics.

This is our chance for a first handshake—when we can get boots on the ground to see what you need in person and what it’ll take to accomplish your goals. You’ll meet with one of our project managers, and we’ll get a chance to explain how the product we’re proposing can help improve your workflow.

We use the information gathered from our site visit to create a fully fleshed-out estimate. Whether we’re installing concrete coatings or any other recommended service, this is the time to review the initial proposal and discuss any emerging needs or questions and concerns you may have. We’re not worried about getting a quick yes; we want you to take the time to feel comfortable with the scope of work and how Colorado Concrete Repair is going to help you accomplish your company’s goals.

Loss of work due to an installation is never ideal. We want you to be able to keep your operation running as much as possible, so we work our installation into your schedule. It’s our goal to get things done with as little downtime and as much uptime as possible. If you are worried you’re risking collateral damage the longer you wait for concrete coatings or repair, we can schedule as soon as possible. Or if you prefer, we can plan the installation for a future time when your business may be slower, and we can operate effectively with less impact to your day-to-day operations.

With plenty of time before the job, we’ll reach out to everyone involved so they know what’s required to prep for our work. Communication is vital to our process; by getting key stakeholders involved, we can ensure that all the moving parts of an installation will work smoothly.

With all this prep work, communication, and planning, the job takes place as planned.

Once completed, one of our team members will meet with key stakeholders in your company to ensure the job was done to everyone’s satisfaction. We’ll use this time to go over details about concrete care, maintenance, and to address any ongoing needs.